Aillio Europe – Personal data policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from (the “Website”).


We use cookies for your convenience, for example by storing login information locally, so you do not have to log in every time you visit the website. We do not develop advertising profiles for our users or track them across websites. All the cookies we use are necessary for the website to function normally. We use Google Analytics We store other information you send to the site when you place an order. This information includes your name, address, telephone number and e-mail address. We use this information to process your order. We keep this information as an overview of our transactions to comply with accounting policies and also to assist with after-sales support. We may occasionally use your email address to contact you about important updates regarding products you have purchased from us. We do not store credit card information on our servers when you place an order. Your credit card information is processed and encrypted by a third-party processor. When you buy on, we use the companies Stripe and Bambora to process your information as payment providers of credit cards etc. When you create an account on the site, we store all the information you enter. You can log in and change these details at any time. You have the option to delete your user account on the site at any time. Doing so will permanently delete this information from our servers, but purchase information from the past may still be stored. (See above.) More detailed information can be found below.


When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. When you browse the site, we also collect information about the individual web pages or products you see, which sites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”
  • We collect device information using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable cookies, visit
  • “Logs” track actions that occur on the site and collect data including your IP address, browser type, ISP, referral / exit pages and date / time stamps
  • “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you crawl the site
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address and telephone number. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking about both device information and order information.


We use the order information that we generally collect to carry out all orders placed through the website (including account creation, processing of your payment information, shipping method and sending invoices and / or order confirmations). In addition, we use this order information to: Communicate with you; Screens our orders for potential risk or fraud and – when in line with the preferences you have shared with us – to provide you with information or advertising regarding our products or services. We use the device information we collect to help us screen for potential risk and fraud (especially your IP address) and more generally to improve and optimize our site. This is done, for example, by generating analyzes on how our customers crawl and interact with the website and to assess the success of our marketing and advertising campaigns. Sharing your personal information We share your personal information with third parties to help us use your personal information as described above. We also use Google Analytics to help us understand how our customers use the site – you can read more about how Google uses your personal information here: /. You can also opt out of Google Analytics here: Finally, we may also share your personal information in order to comply with applicable laws and regulations to respond to a subpoena or other lawful request for information we receive, or otherwise protect our rights. DO NOT TRACK Please note that we do not change our site’s data collection and practices when we see a Do Not Track signal from your browser.


In Europe, you have the right to access personal information that we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us via the contact information below. In addition, it should be noted that we process your information to fulfill any contracts we may have with you (for example, if you order through the Website) or otherwise to pursue our legitimate business interests listed above. Even if you are not a European resident, we will do our utmost to accommodate any request regarding your personal information (!) STORAGE OF DATA When you place an order through the Site, we store your order information for our records unless and until you ask us to delete that information. Please note that we do not store your credit card information on the site. CHANGES We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have any questions or would like to file a complaint, please contact us by email at [email protected] or by mail to: Aillio Europe Aps, Holger Danskes vej 3A, 2000 Frederiksberg, Denmark